Product Warranty
At Dispo, we take pride in the quality and reliability of the products we sell. That's why we follow the extensive manufacturers guarantee on all of the Kärcher products, to give you peace of mind and ensure you get the most out of your investment.
The Kärcher product guarantee covers:
- The Kärcher product is covered under guarantee by Kärcher (UK) Limited to be free of defective parts and materials for a period of 24 months from the date of purchase (or as otherwise stated at point of sale) providing the product is used for normal domestic duties. (For full list of guarantee periods by product, please see domestic machine list below).
- All guarantee periods commence on the date of purchase and are non-transferable.
- The guarantee is limited to the provision of repairs, free of charge within the specified period providing the above conditions are met and the original proof of purchase is provided.
- This guarantee applies to Home and Garden products (excluding accessories and detergents) used for domestic use only and shall not apply to any products used for commercial purposes.
To make a repair request, simply complete the form on this page and we will contact you to complete the process.
Guarantee Exclusions:
The Kärcher guarantee is a manufacturing cover for your domestic product. This guarantee shall not apply to defects caused by:
- Misuse.
- Neglect.
- Accidental Damage.
- Wear and tear.
- Improper storage.
- Installation or careless handling.
- Frost damage/heat damage.
- Alteration not carried out or authorised by Karcher approved supplier.
- The use of incorrect supply voltage.
- Contaminated water supply.
- Unsuitable chemicals.
Kärcher (UK) Limited or Dispo Products Limited shall not be liable in any event at any time for any indirect or consequential loss or damage.
The rights and benefits under warranty are additional to your statutory rights which are not affected by this guarantee.
Guarantee periods for Home and Garden machines in domestic use:
Please note: when you buy a product directly from Dispo Products Ltd your proof of purchase automatically validates the +1 FREE extra year guarantee. Product registration is not required.
Pressure Washers
| Series |
Warranty Period |
Warranty Period When Purchased From Dispo Products |
| K2 Series |
2 Years |
3 Years |
| K3 Series |
2 Years |
3 Years |
| K4 Series |
2 Years |
3 Years |
| K5 Series |
3 Years |
4 Years |
| K7 Series |
3 Years |
4 Years |
Other Home and Garden Categories
| Product Category |
Warranty Period |
Warranty Period When Purchased From Dispo Products |
| Mobile Cleaners |
2 Years |
3 Years |
| Steam Cleaners |
2 Years |
3 Years |
| Window Vacs |
2 Years |
3 Years |
| Hard Floor Cleaners |
2 Years |
3 Years |
| Handheld Vacuum Cleaners |
2 Years |
3 Years |
| Wet and Dry Vacuum Cleaners |
2 Years |
3 Years |
| Cordless Sweepers |
2 Years |
3 Years |
| Push Sweepers |
2 Years |
3 Years |
| Floor Polishers |
2 Years |
3 Years |
| Garden Tools |
2 Years |
3 Years |
Professional Products
The Kärcher Professional machines offer a wide range of cleaning solutions across all industry channels.
All Kärcher professional machines are covered for 1 year manufacturing guarantee when purchased directly with Dispo Products.
The Kärcher professional product guarantee details:
- All guarantee periods commence on the date of purchase and are non-transferable.
- The guarantee is limited to the provision of repairs, free of charge within the specified period providing the above conditions are met and the original proof of purchase is provided.
- Professional product guarantee does not cover accessories.
Guarantee Exclusions:
The Kärcher guarantee is a manufacturing cover for your professional product. This guarantee shall not apply to defects caused by:
- Misuse.
- Neglect.
- Accidental Damage.
- Wear and tear.
- Improper storage.
- Installation or careless handling.
- Frost damage/heat damage.
- Alteration not carried out or authorised by Karcher approved supplier.
- The use of incorrect supply voltage.
- Contaminated water supply.
- Unsuitable chemicals.