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Klarna FAQ

If you have paid for your order with a card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

If you do not have your statement number to hand you can log into the Klarna app or at klarna.com/uk, where you will find all of your orders and be able to make payments.

Visit Klarna app Klarna’s Customer Service page for a full list of FAQ’s, live chat and telephone options.