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Terms and Conditions

Legal Disclaimer


Dispo Products Limited, Unit 17A Campsie Business Park, McLean Road, Eglinton, Co. Londonderry, BT47 3XX.

All trademarks and service marks referred to herein are used solely for identification or description of the applicable goods and services.

Unless expressly stated, Dispo Products Ltd is not affiliated with any owner of a trademark or service mark identified herein, and Dispo Products Ltd makes no statements, express or implied, concerning the use of any trademarked product or service. All registered trademarks and service marks are the property of their respective owners.

Except as applicable law may provide otherwise, Dispo Products Ltd does not consent to the use of its name, or its service marks, by any person, except upon written authorisation.

Privacy Policy


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We do not pass customer details of information to third parties.

We collect information about you for 2 reasons: firstly, to process your order should you make one and second, to provide you with the best possible service.

If you do not wish to receive any information about us and our services then please email us at info@dispoproducts.com and advise so.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If you have any further questions about privacy, please email us at info@dispoproducts.co.uk

Disclaimers as to the Information


Permission to copy and distribute all documents and related graphics from this World Wide Web (WWW) server is granted subject to the following:

  • The materials provided herein are for internal, non-commercial use only.
  • Any copies of documents contained within this server or portions thereof must include the above copyright notice.
  • The documents stored on this server are copyrighted and all rights reserved. You may display them in a private or public setting using a World Wide Web browser.

Kärcher Product Guarantee Terms


Guarantee for Home and Garden products

At Kärcher, every machine is tested before it leaves the factory, and a lifetime test is carried out for every thousandth machine to ensure they will withstand many years of use, long beyond the guarantee period.

Alongside stringent testing, Kärcher offer a manufacturing guarantee on their products. The details for this are below:

  • The Kärcher product is covered under guarantee by Kärcher (UK) Limited to be free of defective parts and materials for a period of 24 months from the date of purchase (or as otherwise stated at point of sale) providing the product is used for normal domestic duties. (For full list of guarantee periods by product, please see domestic machine list below).
  • All guarantee periods commence on the date of purchase and are non-transferable.
  • The guarantee is limited to the provision of repairs, free of charge within the specified period providing the above conditions are met and the original proof of purchase is provided.
  • This guarantee applies to Home and Garden products (excluding accessories and detergents) used for domestic use only and shall not apply to any products used for commercial purposes.

Guarantee exclusions;

The Kärcher Guarantee is a manufacturing cover for your domestic product. This Guarantee shall not apply to defects caused by:

  • Misuse
  • Neglect
  • Accidental Damage
  • Wear and tear
  • Improper storage
  • Installation or careless handling
  • Frost damage/heat damage
  • Alteration not carried out or authorised by Karcher approved supplier
  • The use of incorrect supply voltage
  • Contaminated water supply
  • Unsuitable chemicals

Kärcher (UK) Limited shall not be liable in any event at any time for any indirect or consequential loss or damage.
The rights and benefits under warranty are additional to your statutory rights which are not affected by this guarantee.

Guarantee periods for Home and Garden machines in domestic use:
Please note: when you buy a product from directly www.dispoproducts.co.uk your proof of purchase automatically validates the +1 FREE extra year guarantee. Product registration is not required.

 

Pressure washers;

Series Guarantee period Guarantee period when bought from Dispo Products
K2 Series 2 years 3 years
K3 Series 2 years 3 years
K4 Series 2 years 3 years
K5 Series 3 years 4 years
K7 Series 3 years 4 years

 

Other Home and Garden categories;

Product category Guarantee period Guarantee period when bought from Dispo Products
Garden Tools 2 years 3 years
Mobile Cleaners 2 years 3 years
Steam Cleaners 2 years 3 years
Window Vac 2 years 3 years
Hard Floor Cleaners 2 years 3 years
Handheld Vacuum Cleaners 2 years 3 years
Wet and Dry Vacuum Cleaners 2 years 3 years

 

Guarantee for Professional products

The Kärcher Professional machines offer a wide range of cleaning solutions across all industry channels.
All Kärcher Professional machines are covered for 1 year manufacturing guarantee when purchased directly with Dispo Products.

  • All warranty periods commence on the date of purchase and are non-transferable.
  • The guarantee is limited to the provision of repairs, free of charge within the specified period providing the conditions are met.

Guarantee exclusions;

The Kärcher Guarantee is a manufacturing cover for your professional product. This Guarantee shall not apply to defects caused by;

  • Misuse
  • Neglect
  • Accidental Damage
  • Improper storage
  • Installation or careless handling
  • Frost damage/heat damage
  • Alteration not carried out or authorised by Karcher approved supplier
  • The use of incorrect supply voltage
  • Contaminated water supply
  • Unsuitable chemicals

Professional product guarantee does not cover accessories.
If your Professional machine was purchased with a retailer or supplier you must contact them to initiate a guarantee claim.

If you have a service contract with your machine please contact our service team:

Tel.: 028  7186 1086
Email: info@dispoproducts.com

Klarna


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna as follows:

  • pay in 3 interest-free instalments
  • pay later in 30 days

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

Discount Code Terms & Conditions


All offer codes are applied to the value of the items applicable to the offer code, excluding delivery costs and are subject to our general Terms and Conditions.

The offer code must be entered in to the Coupon Code field on the basket page and applied for the discount to be deducted from the order.

Unless stated discounts cannot be combined and only one offer can be applied to any order.
Unless stated discounts cannot be applied to items already at a discounted value.
Offers can be amended or withdrawn at any time.

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